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a Software Service & Customer Support Plan is required with the initial purchase of all CompuLaw software products. Support plans include access to CompuLaw's trained technical support staff through CompuLaw's toll-free "800" telephone lines as well as software feature and maintenance updates. Major software upgrades are available for a discounted price.

To submit a support request, click here.

Technical Support: An annual support and maintenance program entitles customers to unlimited telephone support and feature updates, free of charge. If necessary, our Technical Support Team, using state-of-the-art Internet technology, can view and control your CompuLaw software, just as you see it on your PC, in order to address your technical support issues as quickly as possible. Naturally, you must provide access by logging into our special website before we can access your computer. Support and maintenance plans include free, periodic automatic feature updates from CompuLaw. CompuLaw typically ships multiple feature updates each year. Customers with active support plans often receive discounts on product upgrades. Contact CompuLaw for a price quote.

Training: CompuLaw Vision, Web Portal and Court Rules Databases are full-featured, comprehensive software products. To help you take full advantage of the software's rich feature set, CompuLaw offers training options geared toward your convenience on site, at your office, or via the Internet. On-site training sessions are typically designed to accommodate up to four trainees per session, at your location. For additional information and specific pricing details, please contact us.

Training via the Internet allows training to be conducted at multiple locations simultaneously. For more information and a list of times and classes, please visit the Training Seminars page.

Get support now:

If you do not have a paid support account, click here.

If you have a paid support account:

• Telephone support is available Monday - Friday 6:30 a.m. - 5:00 p.m. PST.
  Inside California, please call (310) 553-3355. All other areas call (800) 444-0215.
  
  
• Request Support via this website.
  Please fill out this form. Please indicate if you would like us to phone or email your answer. You may also email Customer Support at Tech@CompuLaw.com. If you do so, please answer the same questions found in the form below.